Get ready to engage at the Genesys User Conference, G-Force 2006 in Las Vegas. We'll show you how to stop customer frustration, drive contact center efficiency and accelerate business innovation. You'll hear about real Genesys solutions, not just tech talk about products. That's why 90% of last year's G-Force attendees said they will attend G-Force 2006 and would recommend the conference to others.

• Learn how to optimize the balance between costs, quality and revenue in your contact center.
• Hear about the dynamic contact center of the future, where you can automatically adjust your call center capabilities in real time to maximize the value out of each interaction and drive your business to deliver the best results.
• Evaluate where your company stands on the Contact Center Capability Maturity Model—let Genesys recommend a plan of action to take your call center to the next level.
• Find out how to manage interactions across the enterprise and integrate business processes with interactions.
• Let Genesys show you how to achieve your specific business outcomes—increase agent productivity, maximize upsell/cross sell, improve agent retention, get the most out of your customer analytics and more.

Join us at G-Force 2006 when you're ready to engage. We'll give you the instruments you need to optimize your contact center.

		G-Force Las Vegas 2006 May 22–24, 2006 Mirage Hotel & Casino Las Vegas, Nevada Take advantage of free training and certification (up to a $2,500 value) Contact Us

G-Force 2006
Platinum Sponsor